FAQs

  • Yes, the DLCC guest network is complimentary and available in all of our public spaces such as lobbies, concourses, and pre-function areas.  The complimentary wireless is not available in the meeting rooms, ballrooms, or exhibit halls.

  •  Yes, you are welcome to bring your own wireless hotspot. 

  • You may order ahead of time and we will provide you access codes, or you may order when you get on-site. We have two paid wireless options, DLCC Exhibit and DLCC Premium. Both may be ordered at any time from the device you are trying to connect. Exhibitor wireless access is purchased per device, per day.

  • We do not permit outside food or beverage on the premises. Levy Convention Centers is the exclusive caterer and may accommodate special dietary needs, just communicate them to your Catering Manager.

  • The administrative charge is applied to all food and beverage functions. The administrative fee is not a gratuity. However, it does cover a portion of the front-of-house and back-of-house labor, along with other operating costs. 

  • Yes, but not until the event move-in days. We are unable to accept shipments in advance of move-in. It is highly recommended to review your exhibitor manual provided to you by the hired General Service Contractor for advance shipping instructions. 

  • No, but there is a FedEx Kinkos across from the Convention Center on Penn Avenue. 

  • Not unless you have scheduled a pick up. If you have not scheduled a pick up, the freight left behind will be considered forced freight by the General Service Contractor and your boxes will be placed on their trucks.  They will ship your items to you via their hired freight company. 

  • The initial power provided to your booth will have a power cord with three outlets included. Additional extension cords may be ordered on your electric order form, or you may bring your own power strip to plug into the initial electrical supply.

  • No. You would need to supply this on your own.

  • No. Our cords are fitted to supply standard outlets. Any special requirements would need to be supplied to the Center and our electricians will connect as necessary.